ONE-KONEK NETWORK

Welcome to My Account

Your fiber internet account, in your pocket.

Pay your bill in a few taps

See what you owe and the due date, pay through the payment channels shown in the app, and keep your receipts.

Help when you need it

Check your connection and service notices, report a problem, and chat with our support team.

ONE-KONEK NETWORK

Subscriber Portal

Your account, always within reach.

View bills and receipts, check service status, read advisories, and submit support requests.

Billing and payment history

Download protected invoices and receipts.

Network and plan information

See the latest verified service state.

Support and notifications

Send requests and receive official updates.

ONE-KONEK NETWORK

My Account

Bills, payments, service status and support

Subscriber self-service

Sign in

Use your account number, email, mobile number or registered name.

Checking portal

Subscriber Portal access is currently disabled. Please contact the office.

Sign-in name

Account number, email, mobile number or registered name.

Enter your account number, email, or mobile number.

Password

Password is required.

Keep me signed in on this device

Enter the sign-in code

We sent a 6-digit code.

Remember this device

Reset your password

Type your account number or the mobile number registered with us. We send a 6-digit code to the mobile number or email on file.

Account number or registered mobile number

Enter your account number or registered mobile number.

6-digit code

Enter the 6-digit code.

New password

At least 8 characters with a letter and a number.

Use at least 8 characters with a letter and a number.

Type the new password again

The passwords do not match.

Not yet a subscriber? Apply for internet · Track my application

First time signing in?

Get the Android app

Or continue with

Continue with Google / Gmail Continue with Facebook

Confirm your Subscriber Portal account
This is required only once to securely link your social account.

Account number, email, mobile or registered name

Portal password

Uses your ISP Owner account to open a full-access, 60-minute production portal session. Actions affect live subscriber records and are audited.

Owner email

Enter the owner email address.

Owner password

Enter the owner password.

2-step code (authenticator app or recovery code)

Select subscriber to access

Staff sign-in

Company website